Premier answering services and customer contact center
Answering Services
If you own or operate a small business there will be times when you need additional help to manage your phone calls.   It could be for something as simple as answering your calls when you are in a meeting, on another phone call or simply not in a position to receive calls.
Customer Contact Center
Our service portrays a professional image to your customers and is a very cost effective solution to both start-up and small businesses. Get quality at a fraction of the cost of a full time receptionist.
Business Answering Services

Capture Every Opportunity

If already in a meeting or with a client you may not always have the time to take every call, at these times simply allow us to answer and we will take care of the rest.  We'll treat your customers exactly as you wish and accurately record and forward messages via email or text, if so required, some or all calls can be transferred to your phone live.
  1. Phone Answering
    Don't let a phone call stop you from running your business - forward your calls to Unifid Call Solutions and let us take your messages. Focus on core business.
  2. Outsourcing
    No responsibility for employing, equipping or training specialist staff. Secure call handling services to meet the safety needs of estate agents, housing officers, cleaners, maintenance engineers
  3. Order Placement
    If you sell products or services through the internet, via a catalogue or using TV or radio then a professional order line is a sure way to ensure every one of your customers is serious
  4. TeleMarketing
    Telemarketing is a powerful route to market used by a diverse range of organisations from small businesses to multi-national corporations. A helpdesk might be your answer.
Running your own business is tough enough. We offer...

  • Easy Set up 
  • Calls taken when your phone is busy
  • Overflow Calls taken
  • Email or SMS message delivery
  • Special numbers available 

  • Professional Image
  • Extend your hours of operation
  • Be wherever you need to be
  • Never miss important calls 
  • Focus on core activities

  • 24 Hour service available 
  • One price day / night
  • Cheaper than a full time reception 
  • No taxes to pay 
  • We are a small business